General Terms and Conditions (AGB)
1. scope of application
These General Terms and Conditions (GTC) apply to all business relationships between ETH Store, Leonhardstrasse 36, 8092 Zurich (hereinafter referred to as the "Company") and its customers in the version valid at the time the contract is concluded.
2. conclusion of contract
The contract is concluded when the customer places an order on the website or makes a purchase in the company's physical stores and this order is confirmed by the company by e-mail or receipt.
3. prices and terms of payment
All prices are quoted in Swiss francs (CHF) and are inclusive of VAT. Payment is possible by card. The purchase price is due immediately after conclusion of the contract.
4. delivery and shipping
Delivery shall be made to the address specified by the customer. Delivery times are non-binding unless expressly agreed otherwise. The company is not liable for delays in delivery caused by force majeure or other unforeseeable events.
5. return
Customers have the right to return the purchase free of charge within 31 days without giving reasons within the stores. Returns by post are at the customer's own expense. The withdrawal period is 31 days from the day on which the customer or a third party designated by the customer has taken possession of the goods. In order to return the product, the customer must inform the company by means of a clear declaration (e.g. on site in a branch, by post or e-mail) of his decision to return the product and be able to present an invoice or receipt. We will not take back any products without the corresponding invoice or receipt.
Return address
ETH Store AG
Leonhardstrasse 36
8092 Zurich
6 Warranty and liability
The statutory warranty provisions shall apply. The company shall only be liable for damages resulting from an intentional or grossly negligent breach of duty by the company, its legal representatives or vicarious agents.
7. data protection
Privacy policy
The protection of your data is important to us. Not only the protection of your personal data, but the security of all data is important to us at ETH Zurich. As part of the measures taken in this regard, we process personal data in accordance with Swiss data protection legislation and, where applicable, the EU General Data Protection Regulation (GDPR). If you have any questions about our privacy policy or require more information, you can contact us at ds@ethz.ch. You can also write to us by post at the following address ETH Zurich, Legal Services (Data Protection), Rämistrasse 101, 8092 Zurich, Switzerland.
End of the privacy policy. Last update: October 2018.
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8. final provisions
Should individual provisions of these GTC be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by the statutory provisions.
The place of jurisdiction is the registered office of the company, unless another mandatory place of jurisdiction is prescribed.
9. theft
In the event of theft, we will notify the police immediately and charge a flat rate of CHF 150.
10. contact information
ETH Store AG
Leonhardstrasse 36
8092 Zurich